8 min read
9 reasons why spare part search is so difficult
If the user of a construction or work machine discovers a defect or if this is detected by a service technician, the...
Enterprise Part Search for Maintenance, After sales, Service with Partium
With our Fusion AI Part Search users can find parts in spare part catalogs, portals, webshops & maintenance solutions.
| Partium Find: Let users search by image, text, tags and more. |
| Partium Agent Portal: Connect to your users & confirm their part searches. |
| Partium Analytics: Analyze your users' part search journey and step up your part sales analytics. |
Partium Enterprise Part Search
Whether you want to sell more spare parts, support your parts desk and hotline team or drive maintenance efficiency, Partium can help with that.
The Partium Suite is the perfect solution for everyone working with and around spare parts. Here is how it works.
 Partium Find: The easiest and most powerful part search in the market. |
| Partium Agent Portal: The fast and seamless way to handle parts requests. |
| Partium Analytics: The only analytics tool you will ever need to track your users part search journey. |
Partium Find
Search & find parts faster.
Make it easy for technicians to find parts. Give them a search tool that supports them when they need it and helps them when things are getting stuck.
Partiums Multi-modal Fusion AI Search blends visual search, text search, code scanner and more into a simple, fast and reliable part search experience.
| Visual Search: Find parts by snapping a picture of the part. |
| Text Search: Use descriptions and terms to find your part. |
| Code Scanner: Search by Data Matrix, QR or OCR. |
| Filters: Use Categories & Hierarchies to browse your parts lists. |
Partium Agent Portal
Collaborate on part searches.
Partium's Agent Portal helps you to introduce a collaborative approach to part search that drives efficiency in parts-related processes.
Technicians can now forward their part search query to your support hotline, help desk or warehouse team and request confirmation. Support staff can then take over the search, circle back to the technician and confirm the part.
| Seamless handover from search to inquiry |
| Increased quality of parts-related inquiries |
| Streamlined communication between Aftersales & Maintenance teams |
Partium Analytics
Analyze your users' search behavior.
Get real-time insights into the state of your users search usage and everything you need to take action - with Partium Analytics. Dashboards let you gauge data across regions, plants, assets, parts —without the manual effort. Get actionable insights to keep work on track. Start using Partium Analytics today.
| All search-related data at a glance |
| Helps you to understand your users part search journey |
| Makes users part search transparent - for the very first time |
Partium makes your
data work for you
Do you wonder, how Partium works? There is no need for tedious master data projects. We make your existing data work for you.
All we need is your material ID and name.
We also use:
• BoM, machine data, SAP data
• visual representations in 2D such as product images, renderings
• CAD files
• Technical drawings
• Information from spare parts catalogs
• Categories, attributes, sizes, dimensions
• Manufacturer information
• Descriptions
Double Down on Your Part Search Times
