Last updated: February 26, 2026
This Exhibit applies to (a) Customers in the EU, where all provisions apply, and to (b) Customers outside the EU, where only Clause 4 applies and only when switching to a data provider domiciled within the EU, as defined in the Data Act. This Exhibit does not apply in any other circumstances.
1.1. This Exhibit is intended to comply with Regulation (EU) 2023/2854 of the European Parliament and of the Council of 13 December 2023 on harmonized rules for fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828, which is binding (hereinafter referred to as the “Data Act”).
1.2. The obligations applicable to Partium under the Data Act are the generic obligations for data holders on Public Body requests and those for data processing service providers. The obligations of connected product manufacturers and related service providers do not apply to the Software neither Professional Services provided by Partium.
1.3. In all matters not specified or contradicted by the definitions below, the definitions contained in the Agreement apply.
In this Exhibit, the definitions in the Agreement apply, as well as the following:
Exportable Data of the Customer expressly excludes: (i) any third party content subject to Third Party Rights; (ii) any Partium Protected Assets; (iii) any assets or data protected by intellectual property rights, or constituting a trade secret, of Partium (including Partium Protected Assets) or any third party; and (iv) any category of data specific to the internal operation of the Software, or related to the integrity and security of the Software, the export of which would expose the Software to cybersecurity vulnerabilities, provided that such exclusions do not prevent or unduly delay the switching process.
For the avoidance of doubt, nothing in this definition shall be construed to mean that Partium is obligated to disclose Partium Protected Assets.
Enriched Data may include or be subject to Third-Party Rights and/or may constitute Partium Protected Assets. Accordingly, not all Enriched Data constitutes Customer’s Exportable Data, and Customer’s rights with respect to Enriched Data are limited to those expressly granted under the Agreement and the applicable Schedule(s).
3.1. Partium may be required to make available certain data to Public Body where such entity demonstrates an Exceptional Need.
3.2. In the event Partium receives a Public Body Request, Partium will assess the request and, where legally required, will make available the data falling within the scope of the request to the extent and for the period strictly necessary to satisfy the exceptional need, together with any relevant metadata needed to interpret and use such data.
3.3. Partium will use reasonable efforts to: (i) limit any disclosure to the minimum amount of data required; (ii) apply appropriate technical and organizational safeguards, including security measures and confidentiality protections; and (iii) notify Customer of the Public Body Request where permitted by law and without jeopardizing the purpose of the request. Where a Public Body Request concerns personal data, any disclosure will be subject to and carried out in accordance with applicable data protection law, including Regulation (EU) 2016/679 (GDPR).
3.4. Nothing in this Section shall be construed as granting any public authority broader rights of access than those strictly provided under applicable law, nor as requiring Partium to disclose Partium’ s trade secrets or other Partium Protected Assets except to the extent mandated under Chapter V of the Data Act and subject to the safeguards therein.
4.1. The Customer shall have the right, upon two (2) months’ prior written request (“Notice”), to switch the data processing service provider or to move the Exportable Data to an ICT infrastructure or to delete its Exportable Data. The switching request shall not be deemed to have been made if the Customer does not include all the information necessary to make the switch of provider.
4.2. Partium undertakes, in the process of the switch, within a maximum period of 30 calendar days starting from the end of the Notice or, if earlier, from the beginning of the switch of provider (“Switching Period”) to:
For the avoidance of doubts, the Switching Period may be subject to an extension due to justified reasons alleged by Partium.
4.3. Customer shall have a period of thirty (30) days following the expiry of the Switching Period (or, where applicable, any extension thereof) (the “Extraction Period”) to extract the Exportable Data.
Once the Extraction Period has elapsed and the switch has been completed without any unresolved, duly notified technical impediments affecting the extraction or usability of the Customer’s Exportable Data, Partium shall, after a further period of thirty (30) days (the “Waiting Period”), delete such Customer’s Exportable Data.
For the avoidance of doubt, the foregoing shall be without prejudice to: (i) any longer retention period required by applicable law, regulatory obligations or binding orders; (ii) the retention of data strictly necessary for the establishment, exercise or defense of legal claims; and (iii) the retention of Partium Protected Assets, system logs, backups and data that is irreversibly anonymized or aggregated, provided that such data does not permit the reconstruction of the Customer’s Exportable Data.
4.4. During the Waiting Period the Customer shall notify Partium in writing whether the switch to an alternative provider has been completed successfully. In case the Customer does not notify Partium to the contrary withing 5 (five) business days after the expiration of the Waiting Period, the switch shall be deemed successfully completed. If the Customer notifies Partium that the switching was unsuccessful, the Parties shall agree in writing, on a reasonable basis, an extension of the Waiting Period.
4.5. The Agreement shall be deemed terminated upon written notice to Customer in any of the following events:
The termination shall take effect from the date indicated in the notification, without prejudice to the outstanding obligations arising from the Agreement.
4.6. In cases where this switch of provider results in the termination of the Agreement, outside the cases provided for Termination for Convenience in Clause 11.4 of the MSA (“Termination by Switching”), and which has been paid for in advance by the Customer, Partium may pass on the following costs to the Customer:
4.7. Without prejudice to the provisions of Clause 4.6., the Termination by Switching, in contracts paid in advance, may have the following financial consequences:
For purposes of the foregoing, a “Completed Prepaid Billing Period” means the applicable prepaid billing period selected in the relevant Schedule (which may be monthly, quarterly, semi-annual, annual or otherwise), provided that (x) it has been paid in full in advance and (y) it has fully elapsed prior to the effective date of termination. Amounts relating to any Completed Prepaid Billing Period shall not be subject to any retroactive re-pricing, reconciliation, or clawback.
4.8. In the event that the process of switching provider is very costly, complex or when it is impossible to switch provider without significant interference in the Exportable Data or Software, Partium will communicate it to the Customer through a specific section on Partium’ s website or in any other easily accessible way.
4.9. Partium, in Annex I of this Exhibit (available online at https://www.partium.io/legal/eu-data-regulations), exposes the following information:
4.10. The Customer acknowledges having received all the pre-contractual information, prior to contracting, which can be found in the link of the previous clause.
4.11. In case open or harmonized interoperability standards are published, Partium guarantees compatibility at least within 12 months after their publication in the central repository of the Union of standards for interoperability of data processing services following the publication of the corresponding implementing acts in the Official Journal of the European Union. This aspect will be updated in the section of the website listed in Clause 4.8. In case no specifications have been published, the Exportable Data shall be in a structured, common and machine-readable format.
5.1. The following obligations of this Exhibit shall apply for simultaneous processing by more than one data processing provider: Clause 4.2.b) and d); Clause 4.7.b); and Clause 4.9.
6.1. Any failure to comply with the provisions of this Exhibit shall be excused if due to force majeure or impediments beyond Partium’ s control. Partium shall use its best efforts to resolve any such impediment to the extent that such resolution of the impediment is possible for Partium.
6.2. In the event of any dispute arising out of the contents of this Exhibit relating to (a) abusive clauses as described in the Data Act may exist, or (b) a breach relating to the switching between data processing services on the Exportable Data, the Customer may refer to a dispute resolution body that is certified in accordance with the said Data Act.
All Exportable Data can be read through the Catalog API. This API and the corresponding limits, constraints, and formats is documented in the Documentation.
Exportable Data is structured as follows:
Depending on what is provided as Customer Data by the Customer, some structures may be empty of data. For instance, the Customer may not have provided a BoM or any image file during the term of the corresponding Schedule(s).
As set out per Clause 12.5. “Governing Law and Dispute Resolution” of the MSA.
A description of the technical, organizational and contractual measures adopted by Partium is provided in the Exhibit “Technical and Organizational Security Measures” available online at https://partium.io/legal/tom.
Partium offers access to the Catalog API at no additional cost for Agreements with a Schedule that includes such access. In cases where Customer did not purchase access to the Catalog API, Partium has the right, at its sole discretion, to offer access to the Catalog API free of charge or apply a fee for the use of that API during the Switching Period, Extraction Period, and/or Waiting Period.
In the event that the Customer requires premium assistance for the purposes of switching, Partium may offer, at its sole discretion, Professional Services, as defined in the MSA, at a fee of 120 EUR per hour of switching services.
In the event that the Customer expects to perform or is attempting to perform the extraction of Exportable Data at a rate superior to that supported by the normal operation of the Software and in particular of the Catalog API, as documented in the Documentation, Partium will communicate to Customer the impossibility of surpassing those limits and when applicable, reject API calls, that do not respect those limits.
Penalties for early termination are specified in Clauses 4.6 and 4.7 of this Exhibit.