How Partium makes a difference in Aftersales:
Grow your Aftersales Business
Make the part search and order process easier, faster, and more precise for your customers. With Partium they know which part they need within a few seconds and can order it right away from you.
Reduce your Hotline Workload
Make every part search a success - no matter what level of expertise the technicians may have. With Partium, you can reduce the number of part-search-related queries your hotline has to handle - so they can focus on more important business.
Double down on part search time
Enable technicians to find the right spare part for the job. Reduce repetitive and administrative time spent on part search and make ordering from your webshop a breeze.
more qualified spare part and service requests
Average Order Volume (AOV) increase
reduction in part search-related hotline calls
Grow your Aftersales Parts Business
With Partium, you can make searching and ordering original spare parts a breeze for your customers.
Introduce Partium and give them a powerful search tool that allows them to search by image and re-order right away.
Partium makes part searches fun for your customers and helps you to drive your OEM parts business!
Reduce Part Returns and Restocking Costs
Partium can contribute to a significantly lower return rate of spare parts. How?
With Partium, you give technicians an additional option to find the right part as opposed to ordering multiple similar-looking ones.
With Partium, you can reduce incorrect parts orders, subsequent returns, and related costs for returns, restocking, and refunding.
Keep your Hotline focussed - on the relevant stuff
If you can take a picture with a smartphone, you can use Partium.
With the Partium Enterprise Part Search, you can empower your customers to find the right spare parts on their own.
Reduce the number of part-search-related queries your hotline has to handle so they can focus on the inquiries with potential.
Lead the way into the digitized Aftermarket
With Partium, users of your app or website can identify parts, check availability, and order right away.
Differentiate yourself from the competition and introduce a fast and easy-to-use search tool that drives order volume reduces hotline workloads and makes your customers happy!
Partium is built to fit smoothly into your maintenance environment. Introduce a powerful enterprise part search engine into your EAM, ERP, and CMMS and make your existing applications even more powerful.
Want to integrate Partium?
Partium integrates well into ERP, CMMS, AMS, FSM, and many more systems. Want to learn more and talk about your integration needs? Reach out now!