How Partium makes a difference for Independent Aftersales Companies:
Grow your Aftersales Business
Make the part search and order process easier, faster, and more precise for end-customers, prosumers and workshops alike. With Partium they know which part they need within a few seconds and can order it right away from you.
Reduce your Hotline Workload
Make every part search a success - no matter what level of expertise your customers may have. With Partium, you can reduce the number of part-search-related queries your hotline and support chat has to handle - so they can focus on more important business.
Enter New Markets
Partium is meant to support users of all skill levels in all kinds of environments. Give your customers an intuitive search tool that enables everyone to find the right part - from users in fully developed markets to mechanics in remote workshops in emerging markets. With Partium, everyone can become your customer!
Double down on part search time
Enable technicians to find the right spare part for the job. Reduce repetitive and administrative time spent on part search and make ordering from your webshop a breeze.
more qualified spare part and service requests
Average Order Volume (AOV) increase
reduction in part search-related hotline calls
Independent Aftersales (IAM) Features
Grow your Independent Aftersales Business
With Partium, you can make searching and ordering original spare parts a breeze for customers, prosumers, and independent workshops.
Give them a powerful search tool that allows them to search by image and re-order right away.
Partium makes part searches fun for your customers and helps you to drive your parts business!
Reduce Part Returns and Restocking Costs
Partium can contribute to a significantly lower return rate of spare parts. How?
With Partium, you give your customers an additional option to find the right part as opposed to ordering multiple similar-looking ones.
With Partium, you can reduce incorrect parts orders, subsequent returns, and related costs for returns, restocking, and refunding.
Keep your Service team focussed - on the stuff that matters
If you can take a picture with a smartphone, you can use Partium.
With the Partium Enterprise Part Search, you can empower your customers to find the right spare parts on their own.
Reduce the number of part-search-related queries your hotline and service chat has to handle so they can focus on the inquiries with potential.
Enter New Markets
We created Partium to make part searches easier for everyone - no matter the expertise & skill level.
With Partium, you can empower customers with all kinds of backgrounds, expertise, and training to find the right spare part.
Partium is a powerful tool for both developed and emerging markets and opens up a lot of great opportunities to increase your total addressable market!
Partium is built to fit smoothly into your maintenance environment. Introduce a powerful enterprise part search engine into your EAM, ERP, and CMMS and make your existing applications even more powerful.
Want to integrate Partium?
Partium integrates well into ERP, CMMS, AMS, FSM, and many more systems. Want to learn more and talk about your integration needs? Reach out now!